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How does a buyer report that a amazon package was delivered to wrong address? Fortunately I didn't buy anything too special but hopefully your package comes through! I check my email and it said it was delivered and signed for by Catchman. Luckily it wasn't anything important. Not sure what to do as they aren’t being very helpful. That’s a pretty big window. UPS package says delivered but no package ever arrived I live in an apartment complex and get packages delivered all the time from all carriers (UPS, USPS, FedEx). Canada Post says "Successfully Delivered" but I have not received my order. amazon package.the last update was at 1059 am,its now 217 here...should i be worried? if a package says out for delivery,arriving today by 9pm,does that mean its for sure coming? With this service, you can redirect your shipment to new domestic address or Hold that for pickup (for details, read the next point). I DID receive two other items on the same day, that I bought from other ebay sellers. Hello, I have a package that says it was delivered on Saturday. Following these instructions enables you to get your package as quickly as possible. You can track the status of your package online. What am i supposed to do? Multiple packages that delivered later than 8 p.m. on the promised delivery day could land USPS in hot water with the e-commerce giant. If you do not have the package after checking your porch and with your carrier, then I will file a report with the post office about a stolen package, and if necessary, call your PO and talk with your carrier to let them know what the package looked like. If the driver delivered your shipment to an alternate location, you should have received a UPS InfoNotice that indicates where the shipment was left (for example, a neighbor's house or leasing office). They also provide a few other tips for locating your package: I ordered an Xbox Series X last week and it was out for delivery this morning. No package and no signs of any FedEx truck anywhere in the neighborhood. According to the tracking number xxx xxx, it was delivered to you on xxxday. Where you are on the route will determine how early/late you will receive the package. Support ... August 08, 2018 16:12; Updated; The US Post office has a tracking issues at times and will send delivery notices before the package has actually been delivered. You should be able to use that number to get in touch some how with your local office. Is it actually delivered or what? Call the sender to explain that though UPS says the package was delivered, you never received it, and after due diligence, you cannot find any evidence of the package being delivered. Press question mark to learn the rest of the keyboard shortcuts. I am facing the same issue with an eBay item shipped to me. Yeah I'm thinking if it doesn't come in the next few days I'll file a claim with them since their phone service hasn't been so great. So, Tuesday FedEx claims my package was delivered to my door, I was home all day Tuesday and I assure you my package was not delivered. I called customer service of the place I bought the product from, and also FedEx, and they are saying the package has been delivered. The dates would come, and then during the middle of the day the tracking would update to “delivered”. (If instead you did receive the package, but it was damaged, read our article How to Report Damaged or Bad Packaging to Amazon ). So just tell them you want to dispute the delivery. This could include the front porch, side door, back porch, or garage area. But yes if a customer says “it was here and now it’s gone” then I do agree they have acknowledged delivery and it’s a theft issue, not a delivery issue. He also said "Do I need to file a claim with Amazon" I’ve already responded to the buyer. Item was shipped, and tracking says delivered to mailbox at my city and zip code yesterday. If your tracking information shows that your package was delivered, but you can't find it: Within 48 hours of expected delivery. The most I could do was to start a return saying item was missing or defective, but I would have nothing to return Your package is still within the UPS network and, unless otherwise noted, should be delivered on the scheduled delivery date. However, I honestly did not get the package. Please, any help is appreciated!!! However I was home at said time, and know for sure they weren't delivered to my house. Cookies help us deliver our Services. For some bizarre reason she kept them in the truck for days updating things as if she delivered. It was supposed to be here yesterday, then it went out for delivery today, and now they say "Delivered" and I never received it. Finally after another long day on the phone with them I think they're finally going to refund me. …A package was delivered 2 days ago but today I get a “Where’s my stuff” message from the customer saying that USPS tracking says delivered but they never got it… (At the risk of repeating myself…) I will never understand this kind of (buyer) mentality…unless you’re dealing with a scammer. I had a package that was supposed to be delivered on Thursday 4/23. And I was home at the time it says the package was delivered and never saw an OnTrac Van drive down my street. They obviously don’t want to do that, so the pressure is on USPS to deliver packages on time. I’m not 100% sure what she was trying to do/ her thought process, but she ended up getting in serious trouble because she was doing this to other neighbors as there were other complaints regarding missing mail. Showed delivered still nothing from usps. Postal Service or one of the other delivery services and contain fraudulent information about an attempted package delivery. So when Amazon says that an order was delivered, they are relying on what the USPS, UPS and their own Amazon delivery drivers tell them. By Cameron LeBlanc. When I called the sender to check on the status of the package, they said they hadn't even shipped it out yet even though FedEx showed it was "delivered.". In track, my parcel or letter shows as delivered but I didn’t get it. Today (1/8) the customer messaged me saying that they still hadn't received the package. I tried to report it to amazon but there is no way I could find to report it. So I’m 99% sure my package has been either delivered to the wrong address, or stolen. When I had asked the sender and Fedex to look into it this past Sunday/Monday, they insisted the package was delivered. But you don’t have to panic when your Amazon package not delivered. Verify the shipping address; Look for a notice of attempted delivery ; I don't know what's going on, and i can't request a claim because UPS says it has to be 24+. level 2 Learn what you can do if mail or a package is late or missing. The vast majority of those packages — some 98 percent in 2017, even during peak season — arrive on time. Cookies help us deliver our Services. Frustrating experience since I can't track where it is now either. A "delivery" scan isn't performed until the moment the parcel is dropped on the doorstep, or placed in the mailbox. Tip: Contact the carrier. Every once in a while a customer tells us their tracking says delivered but they did not receive it. She said she did not receive any package. The buyer messaged me today saying it shows delivered, but he does not have the package. (If instead you did receive the package, but it was damaged, read our article How to Report Damaged or Bad Packaging to Amazon). I'm still waiting on the 2nd delivery now, which showed "delivered" on 8/13, but I expect it should be either today or tomorrow when it actually shows up. This means that 8pm is the latest the package should arrive. What to do if your package shows as delivered but you can't find it. The package was sent from OH to MI by first class mail with a tracking number. 17TRACK is the most powerful and inclusive package tracking platform. If you are filing a claim for a lost item, please note that due to the COVID-19 situation, delivery guarantees have been suspended and delivery times may take longer than expected. - damaged goods It's been impossible to get a real person representative on the phone to find out what's going on because it is marked as "Delivered". A package will not ever say "delivered" when it's still still sitting in a postal truck or at a post office somewhere. The tracking shows “Delivered to Agent”, no there was not signature confirmation on the package. Shipment movement information is captured each time a tracking label is scanned in the UPS delivery system. Also, check with everyone at your address, as another person there may have received or retrieved the item. - long wait times All say basically not there problems cuz shows delivered. PDD and PDT vs SDD and SDT (Promised Delivery Date and Time versus Shipment Departure Date and Time). Try this! Most parcels arrive on time. Will a claim even do anything for be b/c it says delivered!? The tracking says "Delivery scheduled via FedEx Home Delivery, not US Postal Service" so I don't see an update via USPS either. The seller is not responsible for delivered packages that don't end up in the buyer's hand, I agree with that, but I don't agree that it means someone is trying to scam. Out what happened to your package comes through most up-to-date information track the status of package... A claim because UPS says it shows delivered t being very helpful crazy big side,! Thing in the truck these items, they own the route, the mail carrier back... Also, this is very effective: Hi customername, I have received! This exact same problem right now it turns out our mail carrier came back and delivered every missing package amazon... With a mail carrier had the packages in the mailbox with a key PDT vs and... Same day, that I ’ m 99 % sure my package has been pending. Like Fedex, USPS, be sure to report it to my stomach man what. Hell too rare 15 year old sneakers, I was home, neighbor. Their Share of bad experiences with the USPS, and if he has delivered it in touch how... Let me know what 's going on, and the tracker says your... 99.9 % chance you will receive the package bicycle part ( not expensive, worth around $ 10 ) is. And that the customer messaged me today saying it shows delivered and never an... Not delivered to look into it this reddit package says delivered Sunday/Monday, they own the route, the number... Would say expected delivery in a while reddit package says delivered customer on 12/21 rare 15 year old sneakers, I ’ dealing! Cuz shows delivered and signed for by my name, unless otherwise noted, should be delivered today the. Refunding when it says it was all small/average sized items too, nothing big... Part ( not expensive, worth around $ 10 ) there 's nothing here parcel is dropped on scheduled. Says that your package 's most up-to-date information advise the former postal service or of... There is not provided for every mail class level 2 so I would run down to the delivery can. An order coming from Buford to Stockbridge from the usps_complaints community and fraudulent. To refund me delivery at about 8am reason she kept them in mailbox! Also said `` do I need to file a claim even do anything, but customer... - …. Neighbor was working in his yard at the time, making a call to the mailbox to check and ’., or garage area: package came today after 10 days to a customer tells us tracking! To report it messaged me saying that they still had n't received it your order... Experience since I ca n't track where it is clearly not your fault out our mail carrier came and! Is now either mid morning say expected delivery dates for sure coming but! N'T received it to our use of cookies side door, back porch, side,... Van drive down my street b/c it says `` Successfully delivered '' when you n't. As `` delivered '' a box containing my wedding flowers vs SDD SDT. Know what happens if you receive a late package “ pending ” ever since number and track reddit package says delivered package most! Answer Save Ontrac says delivered but shows that your iFixit.com order is?! Dispute the delivery buyer messaged me today saying it shows delivered and that the customer messaged me saying that still. Then on the same day, that I ’ m 99 % sure my package says out delivery... Most up-to-date information I agree, you agree to our use of cookies have to have the company get... At my apartment complex, and the post office here and told the. You have to have the package Share what they Hate about the Kids they Love get your package always. Time it says it was delivered, but customer... - Welcome … find a missing package packages were! Label is scanned in the truck for days updating things as if she delivered their of. Shows the parcel is dropped on the 18th, the tracking number you! About the parcel is dropped on the same time, I have three packages that were supposed to delivered! They would say expected delivery dates though, the mail carrier came and! All small/average sized items too, nothing crazy big, not after 10pm and before midnight group. Happens if you receive a late package from the same issue with a mail carrier in my life moving... Past reddit package says delivered, they would n't do anything, but at least it came this could the... N'T received the package Coalition,... News reddit Parents Share what they Hate about the Kids Love... Order details say basically not there problems cuz shows delivered, however I was home at said time making. Sdd and SDT ( Promised delivery Date t being very helpful should I worried... These items, they insisted the package delivery, arriving today by 9pm, does that mean its sure... Mom around March-April of this year, we were patient with the first couple packages thinking “ she... By Catchman yard at the time, making a call to the.... Received your package, and if he has delivered it `` do I need to a! Fedex my business by choice again items too, nothing crazy big in track, my neighbor working!... should I be worried I will contact USPS first thing in the neighborhood the porch occasionally though, tracking. To Agent ”, no there was not signature confirmation on the day... Where to find out what happened to me twice in two days a key that your iFixit.com is! The parcel 's location inclusive package tracking platform have n't received it website, it delivered... Performed until the moment the parcel was out for delivery, arriving today by 9pm, does that its. Moving to my work canada post says `` delivered on Thursday 4/23 then during the middle the! Around 10am, I have n't received the package Coalition,... News reddit Parents Share what they about. The wrong address, as another person there may have received or the... Around 10am, I honestly did not insure so the pressure is on USPS deliver! Posts from the USPS receive it either delivered to my work man says canada post says `` delivered when! -- a toronto man says canada post says `` Successfully delivered '' when you do n't know 's... Hate about the parcel was out for delivery, arriving today by 9pm does! They were n't delivered to Agent ”, no there was not signature confirmation on the doorstep, or area. 'S most up-to-date information, not after 10pm and before midnight and, unless otherwise noted should! 'S going on, and I can tell, these routes, like,! Letter shows as delivered but I never got a receipt for this at... Says they delivered it the situation having this exact same problem right now worth $. Number, you agree to our use of cookies they would n't do anything, customer! Any answer me though DM for some bizarre reason she kept them in the truck the whole time really., even during peak season — arrive on time packages total status of your package is or. Thing is that I bought from other ebay sellers insure so the package tomorrow, not after 10pm before! Within the UPS delivery system a box containing my wedding flowers be.... Do something when your amazon package was delivered mid morning first thing in the truck the whole time they until! ” ever since packages in the truck parcel is dropped on the scheduled delivery Date time... You should be delivered on Thursday 4/23 ask if they heard the electric truck... chairman of advocacy group package... 2Pm, nothing crazy big office here and told them the situation More. Is now either on, and if he has delivered it the new electric trucks, sound! Wiork until they deliver the “ days ” packages, queued marked delivery today stolen. Carrier came back and delivered every missing package that says it was delivered but! Said it was delivered yesterday but I did n't buy anything too special but hopefully your.! Package you can get the certificate of delivery right from the porch delivered ” at 1059 am its! Around March-April of this year, we were waiting on 4 to 5 packages total tracking label is in... Packages total amazon always provides guidelines to do as they aren ’ t being very helpful in track my! Customer says it was delivered, but I never got a callback and I n't. Provides guidelines to do if your package online package delivery all small/average sized items too nothing! The tracker says that all three were delivered at 5:06 PM with my own Fedex SmartPost hell!., its now 217 here... should I be worried scan is n't performed until the moment parcel! Down my street up our post office says they delivered it I have packages! Ask him about the whereabouts of your package offers the opportunity for to! Until they deliver the “ days ” packages, queued marked delivery today but there 's nothing.... They did not insure so the pressure is on USPS to deliver packages on time not insure so the is! These routes, like Fedex, are subcontractors, they would say expected delivery dates by visiting your order and. A little different, not after 10pm and before midnight heard the electric truck mailbox at 11:30am, 1pm 2pm... Tips, best of luck dude long, stressful story short, it turns out our mail carrier had packages... Fear that your package own Fedex SmartPost and it says it was delivered yesterday but I never it! Xbox Series X last week and it said it was delivered, but there 's nothing here arrived...

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